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If you are interested in accessing services or just want more information about FSEAP's services, there are serveral ways to contact us:

By Phone

For 24/7 EFAP Care Centre and Crisis Line:

1.800.667.0993 (English Toll Free)

1.800.561.1128 (French Toll Free) 

1.888.234.0414 (TTY)

24/7 EFAP Service Access/Crisis Line:


If you are in crisis or urgently need to speak with a counsellor, OR if you are calling to report a critical incident, call us anytime toll-free, and just press -0- to be connected immediately with a professional counsellor. If you are calling to access routine (non crisis) EFAP services, please call Monday - Friday, 9 to 5, and one of our counsellors will be happy to assist you. If our counsellors are on the line assisting other callers, you will receive the automated greeting. If you choose to leave a message, your call will be returned within one business day. If you prefer not to leave a message, please just press -0- to be immediately connected with a FSEAP client services representative.

For Head Office and Administration:

1.877.489.6933 (Toll Free)
604.732.6933 (Lower Mainland BC)

By Fax

By E-mail

By Mail
Suite 301-1638 East Broadway, Vancouver BC, V5N 1W1

To contact Key FSEAP Staff:
Click here to view key FSEAP staff information.

fseap Vancouver
A Division of Family Services of Greater Vancouver
T 800.667.0993
T 604.732.6933
F 604.739.4353

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