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Contacting Your EFAP

If you or someone you know is at immediate risk of harm, please call 911 or your local emergency services.

If you are interested in accessing services or just want more information about FSEAP's services, there are several ways to contact us:

EFAP Care Centre/Crisis Lines* (from anywhere in North America)

Available 24/7

Toll Free EFAP Access Line (English)


Toll Free EFAP Access Line (French)


Toll Free TTY Access Line


Online Health and Wellness Library

Click Here

Your organization must have a contract with FSEAP in order to access services. If you do not know if your employer has a contract with FSEAP you can approach your human resource department and ask for information about your benefits package.

*A professional counsellor will answer your call. Your call is confidential, within the limits of the law. 


fseap Vancouver
A Division of Family Services of Greater Vancouver
T 800.667.0993
T 604.732.6933
F 604.739.4353

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