Does your employer or union have an Employee Assistance Program or Member Assistance Program with FSEAP?
Employees & Your EFAP
For employees and members of organizations that contract with FSEAP to provide Employee and Family Assistance Program (EFAP) services - you can access information about EFAP program and services, access our Online Health and Wellness Resource Centre, or request service by contacting us directly.
We know that employees are an organization's most valuable resource. When employees aren't working to full capacity, everyone suffers - the organization, the employee and their family. Personal problems that we all face at one time or another, have the potential of interfering with our life, job performance and safety.
An Employee and Family Assistance Program (EFAP) or Member Assistance Program (MAP) is a confidential information, counselling, consultation and referral service designed to provide employees, union members and their eligible family members professional assistance to address a wide range of personal, family and work-related concerns. EFAP services are designed to help individuals resolve concerns that are interfering with personal or work life functioning.
While FSEAP does work with individuals and families who are experiencing significant challenges in their lives, we also help people with the kinds of everyday issues that we all face from time to time. Many of our clients call because they want to take proactive steps to make what's already working, work even better.
FSEAP's EFAP services are confidential and include the following: (please note that not all employers or organization purchase the same service options for their EFAP benefit, eligibility for services may be easily confirmed by contacting one of our toll free number or submitting an online request.
24/7 Access and Crisis Support
Integrated Work / Life Supports
Connect with Us
BC EFAP Client Access:
1.800.667.0993 (Toll Free)
1.800.561.1128 (French Toll Free) 1.888.234.0414 (TTY)
Call us anytime 24-hours a day/7-days a week, or submit an online request.
Access to the On-Line Health and Wellness Resource Centre requires a user password. To obtain one, please just give us a call or contact us by email @ firstname.lastname@example.org.